TERMS OF WEBSITE USE
Welcome to the Pure Edge website which is operated by:
Pure Edge PTY LTD
TERMS AND CONDITIONS OF SALES
After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address and chosen to pay directly via on the website via credit card). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via an automated distribution channel called TIFFS (http://www.tifs.com.au) within 1-5 working days. We make every effort to keep all our product lines in stock. However, occasionally a product may be out of stock. In this case we may need to hold your order until the product arrives. After you place your order, we’ll advise you as to how long we think the product will take to be delivered to you.
If you wish to query a delivery please contact us at firstname.lastname@example.org quoting the order/invoice number.
Refund & Returns Policy
Our policy is to exchange product that is faulty or has been damaged prior to delivery or where an error in processing has occurred.
Please email us at email@example.com if you are not satisfied with your purchase so that we can resolve any problems.
This refund policy does not apply to goods which have been used, opened or damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit &; therefore advise you take out shipment registration of insurance with your postal carrier. Pure Edge will not be responsible for parcels lost or damaged in transit if you choose not to insure.
All Online sales are for Australian delivery only. At this time we do not have facilities for overseas deliveries.
Cancelling online orders
You may cancel your online order, provided you contact us within 24 hours. If the order has already been dispatched you will receive a refund less shipping costs on return of the goods. The cost of returning the goods is at your own expense and the goods must be returned unopened and in good condition. Please email firstname.lastname@example.org and include your order number.
Orders to be delivered within Australia, once processed and payment are cleared, should be received within 1-5 days. If you order multiple items and all are not in stock at the time, we will advise you of their estimated arrival times, and seek instructions for delivery.
Our standard charge for orders (within Australia only) is ( $10 ) for orders under $120.00 and no charge for orders over $120.00. This is subject to change and an update to these terms is to be considered notification.
Orders may be placed on our website www.pure-edge.com.au 24 hours per day, 7 days per week & 52 weeks of the year. Purchases will be processed next working day and purchases made on weekends and public holidays will be processed on the first available working day.
We do not accept phone orders at this time
By placing an order you agree to use the products only for their intended purpose. Pure Edge Pty Ltd accepts no liability for any loss, damage or mis-use of any of the products available.
Prices shown on our website are in Australian Dollars (AUD) and are all inclusive of GST. Prices are subject to change, effective immediately upon site posting. This is inclusive of any other form of customer notification.
Acceptance of Your Order
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is an acceptance and confirmation of your order.
All information on this website is accurate and up to date to the best of our knowledge. However, no liability is accepted by Pure Edge Pty Ltd for inaccuracies, errors or omissions. The information presented on this website is intended for educational purposes only.
All products linked to this website are not intended nor recommended to diagnose, treat, cure, or prevent any disease. It is not the intent of the company to offer products that replace a patient’s required medical or nutritional relationship with a health care professional. Individuals must contact their physician or health care professional for advice about any supplements should they have specific questions concerning them. The information presented on this website is intended for educational purposes only.